Get Email Tips on Keeping it Clean

Free Shipping on orders of $75 or more!

CompoKeeper Terms and Conditions

One Year Guarantee 

We warrant that the CompoKeeper will be free of defects in material or workmanship under normal household use and cared for according to the instructions during the first year of use. The warranty period begins from the date of purchase by the original end-user purchaser. Minor imperfections and slight color variations are considered normal. This warranty excludes damage to the product from misuse or abuse, such as improper cleaning, neglect, accident, alteration, fire, theft, or use in a commercial establishment.

In the event that your product becomes defective during the warranty period, at our discretion, we will provide replacement parts and instructions for your product at no charge. If there is no part, and the product is under warranty, we may provide a prepaid return label and arrange a repair, then return the product back to you. Repairs are generally processed within 10 to 15 business days from the date of receipt.

Following conditions apply to our warranty terms, but not limited to:

  • A copy of your dated proof of purchase is required prior to any claims under our warranty.
  • This warranty expressly excludes any defects or damages caused by accessories, replacement parts, and repair services other than those authorized or recommended by CompoKeeper.
  • This warranty is applicable to private residential customers only, and it does not apply to retailers and commercial establishments.
  • Specially discounted merchandise may not be covered by our warranty.
  • This warranty is valid only in the country where the CompoKeeper product was purchased.

Following are not covered by our warranty, but not limited to:

  • Dents, scratches, and other conditions to the product that occur over time considered as normal wear and tear
  • Intentional damage to the product
  • Lost or stolen product
  • Parts or products that have been disposed
  • Any modification to the product
  • Deterioration of the product arising under inappropriate exposure to extreme conditions such as outside weather, heat, or cold
  • All incidental or consequential damages that result from user mishandling or other than its intended use in a typical household capacity
  • Contents (soap, lotion, shampoo, conditioner, gel, etc.) and batteries in use with the product
  • Product purchased As-Is, or from unauthorized retailers such as eBay, garage sales, Craig’s List, and thrift stores
  • Not satisfied with the product (please refer to our return policy)

Returns & Exchanges

We will happily refund or exchange any new and unused merchandise within 30 days of delivery. After 30 days have gone by since your purchase from CompoKeeper.com or any of our online partners, we will not be able to offer you a refund or exchange. 

To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. We do not pay for return shipping. Be sure to ship your item by insured, traceable methods offered by UPS or FedEx.

If you’d like to refund or exchange your purchase, please send us an email at info@compokeeper.com and send your item to: 3640 Walnut St. Boulder, CO 80301

Several types of goods are exempt from being returned or exchanged including perishable goods such our compostable bags and carbon filters cannot be returned.

Refunds & Exchange (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund or exchange.

If you are approved for a refund, then your credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. If you’re approved for an exchange, you will be contacted to cover shipping costs.

If your items are returned due to a product defect and a refund is preferred over a replacement unit, if approved, a credit will be applied to your credit card for the unit along with any shipping costs incurred in sending the product back. To receive credit for shipping costs incurred, you must provide a receipt for your shipment along with your proof of purchase to info@compokeeper.com.

Late or missing refunds (if applicable)

Please allow 10-15 business days after the item is receive by the returns department for your refund to be processed.

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@compokeeper.com.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received and approved, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping

To return your product, you should mail your product to: 3640 Walnut St. Boulder, CO 80301. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of National Eco Wholesale, Inc. The collective work includes works that are licensed to National Eco Wholesale, Inc. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with CompoKeeper® or purchasing CompoKeeper® products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with CompoKeeper® or to purchase CompoKeeper® products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by National Eco Wholesale, Inc. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
Trademarks

All trademarks, service marks and trade names of CompoKeeper® used in the site are trademarks or registered trademarks of National Eco Wholesale, Inc

Warranty Disclaimer

This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, National Eco Wholesale, Inc. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. National Eco Wholesale, Inc. does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. National Eco Wholesale, Inc. does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability

National Eco Wholesale, Inc. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if National Eco Wholesale, Inc. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors

In the event that a National Eco Wholesale, Inc. product is mistakenly listed at an incorrect price, National Eco Wholesale, Inc. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. National Eco Wholesale, Inc. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, National Eco Wholesale, Inc. shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by National Eco Wholesale, Inc. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Notice

National Eco Wholesale, Inc. may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to National Eco Wholesale, Inc.

Miscellaneous

Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of National Eco Wholesale, Inc. products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of National Eco Wholesale, Inc. products) must be commenced within one (1) year after the claim or cause of action arises. National Eco Wholesale, Inc.’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. National Eco Wholesale, Inc. may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a National Eco Wholesale, Inc. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer

National Eco Wholesale, Inc. does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, National Eco Wholesale, Inc. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, National Eco Wholesale, Inc. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to National Eco Wholesale, Inc. in its sole discretion.

Indemnification

You agree to indemnify, defend, and hold harmless National Eco Wholesale, Inc. , its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, National Eco Wholesale, Inc. may link to sites operated by third parties. However, even if the third party is affiliated with National Eco Wholesale, Inc. , National Eco Wholesale, Inc. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of National Eco Wholesale, Inc. . These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, National Eco Wholesale, Inc. seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).